Over the returning flight we checked in as well as the personnel greeted us and seemed incredibly Experienced. Of course until finally we go to the counter. The younger gentleman was very inexperienced. The agent beside him spelled out that we set the wrong ticket on one of our 8 bags. They two gentlemen couldn't do the job it out and essentially instructed us anything was Okay.
We are Recurrent flyer customers for over thirty decades, and on the list of sights for us to continue with your services will be the benefits you supply to us and the good service We have now often had in so many visits with AA. On Jan 29 2015, I referred to as AA en Español to generate arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A pleasant Woman Ana Maria helped me with all of the paper perform And that i did purchase all the extra costs with my City Charge card foe my husband and myself and Ana Maria explained to me which i will acquire confirmation on my e mail, and gave me more than the phone our two locator documents. Perfectly, now when I termed yet again simply because we did not get the data on my e mail, we were being educated to our shock that only my husband had reservation and there was practically nothing on document for myself!
American Airways,i am so upset !!! I had this kind of difficult time with my disabled youngster!! You missing my stroller seat belt, i had to wander each of the way around the airport holding my 4 decades previous daughter…and after standing one hour with the baggage declare they informed me to call your shopper service ,guess what? They could’nt do everything!! it proceeds? unbelievable!!!
Luis not only received us on a flight but improve to first-class. This was an enormous handle for us. The flight selection was AA2386 in case I spelled Luis’s past title Incorrect.
A sizable per cent of your traveling community have conservative look these up sights, like over 50%. The treatment method of Glenn Beck in excess of the weekend continues to be transmitted to almost five million folks presently and remains to be spreading.
I had been distressed because of the celebration — I had remedies in that baggage, and was most anxious about possessing it sent.
The woman who was helping me that has a wheel chair experienced no understanding of the DWF airport itself. When she could not acquire me towards the boarding gate she still left me on the way.
I booked a visit to Cabo,Mx.with AA holidays.Over the returned trip we ended up booked with USAir.the flight was cancelled for the reason that in accordance with the agent there was no airplane to fly us again to Monterey.We experienced to invest
I would love an individual to get in touch with me concerning the 3 worst shopper service calls I've at any time had these days. Electronic mail me first since the agent mentioned I can only do it in producing. #flysouthwest. #behelpfulfail
In April 2014 I used to be provided a voucher for assisting with the ill affected individual on considered one of yur flights. Sadly resulting from some unforeseen instances I have not been ready to make use of the voucher.
I cannot believe that you board travellers previous to doing all of your checks to the plane. Leaving your buyers caught for over 2 several hours with no to small information and facts is full bullshit. When you are mainly the same as each individual airline On this regard, it’s basically not appropriate to deal with your buyers in this manner.
Eventually we acquired all of our luggage not to mention amongst my luggage wasn't there. As anticipated it absolutely was misplaced, my sons automobile seat was missing. The exact same ladies that experienced lied before discussed that it had to be there, scanned in.
Are spouse and children would appriciate if some a single could Speak to us in regards of my fathers death benifits or his retirema.
When you are pleased with your organization, and actually have a brain of hoping to function in a thrifty way. This exhibits that you're quite challenged in carrying out this to begin with.