I am Keeping reservations for flights departing 26 Sep. I booked this flight in June. I'm working with two vouchers as partial payment for these flights. I despatched the vouchers to the handle presented in July.
If this is the new American Airlines I’ll go on file as stating I like the aged a single far better. You received’t go broke by shedding my business but you will have an additional seat available to sell to Several other unsuspecting shopper.
This agent was out of line and disrespectful. There was NO cause of her Perspective, specially when there was NO line and two or three brokers standing in the counter like they had been ready and able to assist. Janet Ault
I approached the agent via the title of “Susan A†and greeted her having a “Very good Early morning!†Her reaction was a blank stare like I'd no company remaining there then a glare Once i questioned her if she was out there.
went into the Dominican Republic on trip with my wife and son on july31 til aug 7th 2015 experienced a good time until eventually time to go residence, the flight leaving about the aug7th had a hold off for 8 hours for departing to Miami then suppose to connect and head over to dulles airport.
The website won't do the job. Whatever tab I select on the internet site doesn’t get the job done. I needed to Examine the position of my flight And perhaps guide One more a person but nothing at all will work.
The definition of purchaser service at American Airlines just isn't outlined in any recognized phrases. It does not address the customer or imply any service in the slightest degree. My daughter, touring solo, experienced the new practical experience of waiting in line at Heathrow so long to check in that she skipped the checkin by 2 MINUTES although the airplane was on the gate for another forty five minutes. The agent, And that i use that term generously, necessary she buy A further ticket to get a afterwards flight in a price of an extra $300. Then proceded to inform her the seat can be assigned with the gate. Alright, issue resolved. You believe! Once the gate is assigned she goes for getting her seat assigned and also the ‘AGENT’ who would not enable her on the very first flight cancelled her seat on both equally the very first and next flight immediately after using her revenue! So she wasn’t off that 1st flight however, THE AGENT took her off! And now she wasn’t on the second flight for which she paid out further funds. Thankfully we have been in communication and he or she spoke which has a supervisor who introduced a seat to her. When she asked who had cancelled the her reservation, they mentioned they did not know. This all occurred in a a few hour interval. She finally boarded quarter-hour ahead of departure, I hope. So my husband And that i contacted American Airways to verify if she was capable to get on the aircraft and who had cancelled her flight, due to the fact there was a economical transaction and no financial transaction comes about without having a file of who created it, just one would Assume, for accounting and theft security reasons by yourself. My spouse known as very first and spoke to JAYNE FUENTES, a supervisor who after a lengthy dialogue gave us NO INFO. She couldn't inform us if my daughter obtained a seat within the flight, received around the plane, or who bungled the additional invest in. She genuinely explained that ‘They can be open terminals and they do not sign-up that's scheduling or accepting payment for the seat reservation.’ That is certainly precise accounting for you. So my partner thanked her politely for all her help at which point I said JAYNE FUENTES explained to us almost nothing she was of no help whatsoever. Then I named American Airlines and spoke to another supervisor, JANE Grey, a individual who should not be allowed to response telephones in a very prison.
Charlestown to Akron worst boarding expertise at any time. Gate 38 b. A greyhound bus terminal is healthier run. Superior luck on your new Professions
I used to be to tell you of my not so nice expericences along with your airline, and requesting a refund of my flight. To start with I used to be suppose to become to the seven:55am flight from Gulftport,MS.
we have been billed $861 to alter the flight itinerary. The journey company blames the AA for the significant cost and AA washed their hands.
In spite of what transpired on this event, we hope you may continue on to pick American Airways for your personal travel demands. We are going to work hard to make certain that you receive the service you anticipate and deserve.
There’s absolutely nothing like owning AA staff members consider above gate forty six terminal d on Sunday, November 3. Is this their breakroom? Six men for one hour and I see that numerous are “chiefs†her explanation to the uniform patch. I’m so glad I paid to listen to Felix and Guerillmo yell and snicker for an hour
The baggage service (which wasn't American airlines) termed me at 2am to allow me to know they might be bringing my bag out to my property!!!
I left LGA August 26, 2015 and possess my baggage declare ticket but require a replica of my airlinet ticket for the reason that I arrived household to search out my jewelry and purse were being missing from my baggage – I've filed a assert bu they want a replica of my ticket and I'm able to’t obtain it – can u deliver me a duplicate of it or notify me how I can discover it — almost everything else was in tact almost nothing disturbed other than this stuff and purse was laying of top and jewelry was in aspect pocket