– Wholly transform your management framework with those who ‘truly care’ about your Principal aim.
WOW! Trying to access your client service Section by using telephone is unachievable!! I attempted three distinct variety and one was disconnected!! A single amount I had been prompted to call tried to have me purchase – not related flight services. I believe I must go back to United.
My spouse and I flew on AA266 Feb 5 from Lihue to L.A. We experienced paid for bulk head seats (8A,8B). We got 12A and 12B in its place. The desk stated it absolutely was to equilibrium the airplane for takeoff thanks to vacant seats Which we might be returned to 8A and 8B within the air.
Stranded in San Diego, CA. Made an effort to simply call buyer relations variety, but Online page lists a similar range as cargo quantity. Is that this to stay away from phone phone calls. Waited in excess of two several hours for a return get in touch with from reservations.
I had been fortuitous sufficient to generally be on board American Airlines Flight #32 (LAX – JFK) on labor day….my husband and i were being seated independently…we had a Dying while in the spouse and children and have been about to nyc for your funeral…….
Exceptionally disappointed re insufficient acknowledgment of any irritation I encountered. Seems like a straightforward courtesy.
Upon landing in Roatan on Feb fourteen, I realized a piece of my luggage was still in Miami And they might have it within the airplane on the subsequent flight from Miami to Roatan, the next Saturday!
When we boarded flight 556 in monte go bay right now we were being the very first folks in our area of the cabin and we recognized a backpack tucked guiding row 8 with no person anyplace that it belonged to . We pointed it out to a man with an AA uniform who appeared to be a passenger and he was fairly rude indicating it belongs to an AA staff and obviously I have to have never been on such a plane before. My husband and I experience incredibly awkward with this type of response from 1 within your staff members!!
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about wherever I place my bag from the overhead. It absolutely was an embarrassing instant this website for me And that i frankly did by no means recognize this flight attendant’s exceptionally loud and arrogant Mind-set.
I worked at Boeing for quite a few decades, until finally I finally arrived to my senses to The reality that the CEO Jim McNerney would not really problem himself Together with the ‘genuine get the job done’ staying performed. As a substitute, he cuts it down to this point with layoffs, that he really shoots himself in the foot. You would Assume This may hurt. Having said that, he leaves just a business ahead of the penny drops. He did the very same factor with 3M just before he took The task as being the Boeing CEO.
My spouse and I just lately took a trip to the Virgin Islands and returned on three/eleven/13. Our Flight dwelling on American Eagle flight 4891 was delayed for choose-off from St Thomas to San Juan. We have been alleged to capture a connecting flight, American Airways flight 1454 from San Juan to JFK in New York following a two hour layover. We were being reassured in St. Thomas that we'd make our link and that the airplane would wait for the connecting passengers. After we arrived in San Juan we found out our flight experienced presently taken off. In endeavoring to solve this we ended up scolded for going to the Erroneous counter (We were being despatched by an American Eagle employee for the American ticket counter). Astonishingly though, While we experienced committed that “faux pas,†he was capable of print a Jet Blue ticket from his American terminal! Thankfully we have been eventually on our approach to our desired destination – JFK in Ny. After we requested about our baggage the American agent in San Juan wasn’t sure what to tell us. He stated they had possibly missed the flight to JFK too but to check whenever we arrived there. As we envisioned, our baggage didn't follow us to The big apple so we submitted a claim and were being sent on our way back to Lisbon, CT three hours far from Ny. Another morning, on 3/eleven/thirteen, we identified as American Airlines about our bags Which’s where by the runaround commenced. We were being at first instructed that our bags Must have built it to JFK that morning but they may not convey to.
I would love another person to call me regarding the three worst consumer service calls I have ever experienced currently. E-mail me 1st Considering that the representative claimed I can only get it done in producing. #flysouthwest. #behelpfulfail
British Airways don’t permit us to use the lounge facility in London.This absolutely normally takes away the very privileges we imagined we had gained over time.
I still left LGA August 26, 2015 and possess my baggage assert ticket but want a replica of my airlinet ticket due to the fact I arrived property to find my jewelry and purse had been missing from my luggage – I've filed a assert bu they want a replica of my ticket and I am able to’t locate it – can u deliver me a copy of it or inform me how I can find it — every little thing else was in tact very little disturbed apart from these items and purse was laying of top rated and jewelry was in aspect pocket